TermTether Terms of Service
1. Who we are
TermTether's hosted service is operated by TROXEL TECH LLC, an Indiana limited liability company ("we", "us"). These terms are an agreement between us and you, the person or entity using the hosted service ("you"). By creating an account, claiming a handle, or paying for a plan, you agree to them. If you do not agree, do not use the hosted service.
2. What these terms cover
The "Service" is our hosted infrastructure: your <handle>.termtether.dev address, sign-in and access control, signaling, relay, notifications, the dashboard, and related features. The TermTether box agent and open clients are software licensed separately under their own open-source licenses (for example Apache-2.0). Those licenses, not these terms, govern your use of the software. Running the agent in standalone mode without our hosted Service is not covered by these terms.
3. Eligibility and accounts
You must be at least 18, or the age of majority where you live, and able to form a binding contract. You sign in with GitHub, and you are responsible for keeping that account secure. You are responsible for all activity under your account and handles, including activity by people and software agents you grant access to. Tell us promptly at legal@troxel.tech if you believe your account has been compromised.
4. Your machines and your content
The Service connects you to computers you control ("boxes"). You are solely responsible for:
(a) your boxes, their security, backups, and configuration;
(b) every command, program, and AI agent you or anyone using your access runs, and the results of each;
(c) who you grant access to; and
(d) complying with the terms of any third-party service you use through TermTether, including AI model providers.
You keep all rights to your content. You give us only the limited permission needed to transmit and process it to operate the Service.
5. Acceptable use
You will not use the Service to:
- break the law or infringe others' rights;
- access computers you are not authorized to access;
- distribute malware, or attack, probe, or overload any system, including the Service;
- send spam;
- evade our limits, or resell the Service without our written permission; or
- interfere with other users.
We may investigate suspected violations, and we may suspend access to protect the Service or others.
6. Trials, plans, and billing
- Trial. New eligible accounts get a free trial of 14 days. No payment card is required. When the trial ends, hosted access stops unless you subscribe.
- Plans. Paid plans (currently Base and Pro) are billed monthly in advance and renew automatically until you cancel. Plan limits, such as the number of hosts, are shown at checkout and on your dashboard.
- Cancellation. You can cancel anytime from the billing page. Cancellation takes effect at the end of the current billing period, and you keep access until then.
- Refunds. Fees are non-refundable, including for partial periods, except where the law requires otherwise or where we, or Link as the merchant of record, issue a refund.
- Price changes. We will give you at least 30 days' notice of a price change, and it applies from your next renewal.
- Taxes and payments. Payments are processed by Stripe. Purchases are sold through Link, Stripe's merchant-of-record service: Link charges you, calculates and collects any applicable sales tax, VAT, or GST, and sends your receipts, and the charge appears on your statement as
LINK.COM* TERMTETHER. Applicable taxes are calculated and shown at checkout. The payment itself is subject to Stripe's and Link's terms. - Failed payments. If a payment fails, we may pause hosted access after a grace period.
7. Best effort; changes to the Service
We operate the Service on a best-effort basis. We do not promise any particular uptime, availability, latency, or support response time, and the Service may be interrupted by maintenance, outages, third-party providers (such as GitHub, Cloudflare, and Stripe), or events beyond our control. We may add, change, or remove features, and we may discontinue the Service. If we discontinue a paid Service, we will give reasonable notice and refund any prepaid fees for the unused period. Do not use the Service where its failure could lead to death, injury, environmental or property damage, or other serious harm.
8. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. THIS INCLUDES WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. THIS INCLUDES DAMAGE TO OR LOSS OF DATA ON YOUR MACHINES, AND THE CONSEQUENCES OF COMMANDS OR AI AGENTS RUN THROUGH THE SERVICE.
(b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) US$50.
These limits apply to every theory of liability, even if we were advised of the possibility of the damage, and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain of these limits, so they apply to you only to the extent permitted.
10. Indemnity
You will defend and indemnify us against third-party claims, and the resulting losses and reasonable costs, that arise from your content, your machines, your use of the Service, or your breach of these terms.
11. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these terms, if your use creates risk or legal exposure for us or others, or if your payment fails. Where reasonable, we will give notice first. When access ends, your handles stop resolving through the Service. Sections 4, 8, 9, 10, 12, and 13 survive termination.
12. Changes to these terms
We may update these terms. For material changes, we will notify you by email or on the dashboard and ask you to accept the new version before you claim new handles or make new purchases. Continuing to use the Service after the effective date means you accept the change.
13. General
- Governing law and venue. These terms are governed by the laws of the State of Indiana, USA, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Indiana, except that either party may bring a claim in small-claims court.
- Entire agreement. These terms, together with our Privacy Policy, are the entire agreement between you and us about the Service.
- Severability and waiver. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.
- Assignment. You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
14. Contact
TROXEL TECH LLC, legal@troxel.tech